AGENTIC AI

Agentic AI Solutions That Get Work Done

Agentic AI goes beyond chat. Our agents understand a goal, break it into steps, call your tools and APIs, check their own work and hand over to humans when it matters.

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Enterprise-grade security Cloud, private & on-prem Arabic & multilingual 24/7 support

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Agentic AI

From chatbots to digital workers

A traditional chatbot answers. An agent acts - it reads an email, checks the ERP, drafts the response, updates the CRM and schedules the follow-up. VerixIT designs agents with memory, planning, tool use, human-in-the-loop approvals and full audit trails, so autonomy never means losing control.

What We Deliver

Capabilities included in Agentic AI

Goal-driven planning

Agents decompose objectives into tasks, choose tools and re-plan when something fails.

Tool & API calling

Secure function calling into ERP, CRM, ticketing, email, databases and internal APIs.

Memory & context

Short-term, long-term and vector memory so agents remember customers, cases and decisions.

Human-in-the-loop

Approval gates, confidence thresholds and escalation paths for high-risk actions.

Guardrails & safety

Policy checks, PII redaction, allow-listed actions, rate limits and sandboxed execution.

Evaluation & observability

Traces, cost per task, success rate and regression tests for every agent release.

Technology & Platforms

Tools and models we work with

LangGraphCrewAIAutoGenOpenAI Agents SDKClaude tool useSemantic KernelLlamaIndex Agentsn8nTemporalMCPRedisPostgrespgvectorFastAPI

How We Deliver

A proven path from idea to production

Pick the workflow

Choose repeatable, high-volume processes with clear success criteria.

Design the agent

Roles, tools, memory, policies and human approval points.

Prototype fast

Working agent on real data within weeks, evaluated against a test set.

Harden

Guardrails, security review, load tests and fallback paths.

Launch & monitor

Production rollout with tracing, cost dashboards and continuous tuning.

Use Cases

Where it creates business value

Inbox & ticket triage agent

Reads, classifies, drafts replies and resolves routine requests end to end.

Procure-to-pay agent

Matches PO, GRN and invoice, flags exceptions and routes approvals.

Recruitment agent

Screens CVs, ranks candidates, books interviews and answers candidate queries.

Analyst agent

Answers business questions by querying BI tools and databases and building reports.

IT operations agent

Investigates alerts, runs diagnostics, applies approved fixes and documents incidents.

Sales operations agent

Enriches leads, drafts proposals and keeps CRM records clean automatically.

Commercials & Engagement Models

Flexible ways to start and scale

Pick the model that fits your stage and risk appetite. Every quote is tailored to your scope - and every cost driver is explained upfront.

FIXED SCOPE

AI Discovery Workshop

1-2 weeks. Use-case discovery, data and architecture review, ROI model and a costed roadmap.

FIXED PRICE

Proof of Concept / Pilot

3-6 weeks. A working solution on your real data with success metrics and a clear go / no-go.

MILESTONE

Fixed-Scope Project

Scoped build with milestone payments, defined deliverables and acceptance criteria.

MONTHLY

Dedicated AI Pod

A cross-functional team - AI engineer, data engineer, solution architect, QA - on a monthly retainer.

SLA

Managed AI Operations

LLMOps monitoring, evaluation, tuning, cost control and incident response under a monthly SLA.

PASS-THROUGH

Usage-Based Costs

LLM tokens, vector databases and GPU compute billed at cost, or run in your own cloud account.

PERFORMANCE

Outcome-Linked Options

For well-measured processes, part of the fee tied to agreed KPIs such as hours saved or cases resolved.

LICENCE

Product & Platform Licences

Subscription for our reusable orchestrator, RAG and MCP accelerators to cut build time.

What drives the price

Scope & number of use cases

Data readiness & quality

Number of integrations (ERP, CRM, APIs)

Model choice & token volume

Cloud, private cloud or on-prem GPUs

Security, privacy & compliance needs

Languages & channels (WhatsApp, voice, web)

Accuracy targets & human review level

Support SLA & hours of coverage

Training & change management

Request a Tailored AI Quote All Engagement Models

FAQ

Frequently asked questions

What is agentic AI?

Agentic AI uses LLM-powered agents that can plan, call tools and act autonomously towards a goal, instead of only generating text responses.

Is agentic AI safe for enterprise use?

Yes, when designed correctly. We apply least-privilege tool access, approval gates, guardrails, audit logs and continuous evaluation before any agent touches production systems.

Which frameworks do you use?

LangGraph, CrewAI, AutoGen, OpenAI Agents SDK, Semantic Kernel and custom orchestration - chosen per use case, not by fashion.

Can agents work with our existing ERP and CRM?

Yes. We integrate through APIs, MCP servers, webhooks and RPA bridges, including ERPNext, Zoho, SAP, Dynamics and legacy systems.